Anthony really takes care of his customers. He knows and remembers how i want my car to run and keeps it that way. He checks to make sure it is dome to keep it in top shape. He is an asset to Murrieta VW. I trust him completely. All the staff are very friendly and try and please the customer. Keep up the Excellent work 1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)
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Location:
Testimonial:
Walter Savell
1.Were you greeted in a prompt and friendly manner? Yes (1 of 1) 2.Was your service performed in a timely fashion? Yes (1 of 1) 3.Were all of your service requests performed to your satisfaction? Yes (1 of 1) 4.How would you rate the quality of the work performed? Excellent (4 of 4) 5.Were you satisfied with the explanation of services provided and charges? Yes (1 of 1) 6.How would you rate the cleanliness of the facility? Excellent (4 of 4) 7.Were you satisfied with the ease of scheduling an appointment? Yes (1 of 1) 8.How would you rate your overall experience? Excellent (4 of 4)
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Testimonial:
Don Dedeaux
WAS VERY PLEASE WITH THE PROMPT, FRIENDLY SERVICE AND WOULD HIGHLY RECOMMMEND YOUR DEALERSHIP TO MY FRIENDS.. HAVING WORKED WITH THE AUTO INDUSTRY FOR 40YRS I WAS VERY IMPRESSED... THANKS
1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)
Name:
Location:
Testimonial:
Luanne Williams
Anthony is always friendly and professional. He knows me by name and remembers everything about my car. I can call or stop by at any time with questions or concerns and he will always make time to talk and answer my questions. Thank you, Anthony, for making me feel like I am your most important customer!
1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)
Name:
Location:
Testimonial:
Coyya Brown
I'm extremely happy with the service that was performed on my vehicle.
1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)
Name:
Location:
Testimonial:
Christy Dickson
You guys are awsome!!! The best customer service ever. You will have my business for life. Kudos to Dan Gardner!!Your team is the best. Thanks again, Christy Dickson W3 Beetle owner, Murrieta, Ca
1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)
Name:
Location:
Testimonial:
Jeff Connor
I have come in on many occasions with my TDi Jetta and have had excellent service from all of the service department employees, this time it happened to be Karen who took care of me.
1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)
Name:
Location:
Testimonial:
Valerie Morfis
Love Murrieta VW!
1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)
Name:
Location:
Testimonial:
Bernard Gibbes
My previous car was an Audi and yet I've found the service at Murrieta Volkswagon to be superior to that of Audi in all areas apart from being offered a loaner vehicle. Karen was very thorough and made a point of understanding exactly what my concerns were. Based on my experience, I'd have to say Karen is an assent to your dealership.
1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)
Name:
Location:
Testimonial:
Sandi Bowen
The service dept people are always really nice to me-it doesn't matter if I spent $500 or $25, they still are the best and so nice!
1. Were you greeted in a prompt and friendly manner?
Yes (1 of 1)
2. Was your service performed in a timely fashion?
Yes (1 of 1)
3. Were all of your service requests performed to your satisfaction?
Yes (1 of 1)
4. How would you rate the quality of the work performed?
Excellent (4 of 4)
5. Were you satisfied with the explanation of services provided and charges?
Yes (1 of 1)
6. How would you rate the cleanliness of the facility?
Excellent (4 of 4)
7. Were you satisfied with the ease of scheduling an appointment?
Yes (1 of 1)
8. How would you rate your overall experience?
Excellent (4 of 4)